Fleet360 Australia – Privacy Policy
This privacy policy applies to all users who access or use Fleet360 or any affiliated products, platforms, or services offered by Fleet360 Australia (ABN: 98637778977), whether directly or indirectly.
1. We respect your privacy
1.1 Fleet360 Australia respects your right to privacy and is committed to protecting the personal information of our customers, partners, and website users. We adhere to the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This policy explains how we collect, store, use, and disclose your personal information.
1.2 “Personal information” refers to any data or opinion that identifies or could reasonably identify you.
2. Collection of personal information
2.1 Fleet360 Australia may collect personal information you enter on our app platform (fleet360.com.au), web portals, or mobile applications, or that is provided to us directly or through integrations with third-party systems.
2.2 Personal data may include but is not limited to your name, address, email address, contact number, payment information, company details, vehicle and driver records, login credentials, and government-issued IDs such as driver’s licences or business numbers.
2.3 You may provide basic information to enable account registration, service setup, support communication, or participation in surveys and promotions. We may also collect technical data such as device details, IP address, and usage logs for security and diagnostic purposes.
2.4 Additional information may be collected when you communicate with us via support channels, phone, email, or integrated services.
3. Sensitive Information
3.1 Sensitive information, such as racial origin, religious beliefs, or health information, will only be collected and used:
For the purpose it was provided
With your express consent
As required or permitted by law
4. Use of your personal information
4.1 Fleet360 Australia uses your personal information to provide access to Fleet360 Australia Platform, maintain user accounts, offer updates, support services, and improve user experience. It may also be used to notify you of new services, features, or changes.
4.2 We may contact you through various channels including email, SMS, push notifications, or phone.
4.3 Data may be shared internally or with partnered service providers that integrate or extend the functionality of Fleet360 Australia Platform.
5. Disclosure of your personal information
5.1 We may disclose your personal information to employees, contractors, advisors, insurers, suppliers, or service providers when necessary to deliver or support our services.
5.2 Your information may be disclosed if required by law, court order, or regulatory request.
5.3 We may also disclose information to protect the rights, property, or safety of Fleet360 Australia, our users, or affiliated parties.
5.4 Information may be stored or transferred across systems located in Australia, depending on infrastructure and service providers.
5.5 In the event of a business restructure, acquisition, or sale, your information may be transferred to the new entity under confidentiality agreements.
5.6 By using our services, you consent to the disclosures described above.
6. Security of your personal information
6.1 We do not rent or sell your personal data. Information is only shared when necessary to provide our services or meet legal obligations.
6.2 Fleet360 Australia has implemented reasonable security measures including encryption, authentication, access control, and secure server infrastructure to protect your data from unauthorised access or disclosure.
6.3 While we take reasonable steps to protect your information, the transmission of data over the internet carries inherent risks. We cannot guarantee complete security and you acknowledge this when using our services.
7. Access to your personal information
7.1 You may request corrections to your personal data if you believe it is inaccurate or outdated. A small administrative fee may apply and A documented proof may be required. Please email us at contact@fleet360.com.au.
7.2 We reserve the right to withhold certain data where permitted by law.
8. Maintaining the quality of your personal information
8.1 We aim to keep your data accurate and up to date. Please notify us within 14 days if your details change so we can maintain accurate records.
9. Complaints about privacy
9.1 If you have any concerns or complaints about how we handle your data, please contact us at contact@fleet360.com.au. We take privacy complaints seriously and will respond promptly.
10. Changes to this privacy policy
10.1 This policy may be updated from time to time. Changes will be effective upon publication on our website or via email notification. We recommend you review it periodically.
11. Website and cookies
11.1 When you visit fleet360.com.au or use our platform, we may collect information such as browser type, device type, IP Address and other identifiable information to improve performance and user experience.
11.2 Our website uses cookies to enhance usability, store preferences, and track analytics. You may disable cookies in your browser settings, though some features may be limited.
11.3 Our website may include links to external sites. We are not responsible for the privacy practices or content of third-party websites.
Last updated: 15 July 2025, 07:40 PM
Contact: contact@fleet360.com.au | P.O Box 7433 Norwest NSW 2153